User's Acknowledgment & Acceptance of Terms

Manonda LLC. ("Us" or "We") provides the Manonda site and various related services to you, the user, subject to your compliance with all the following terms and conditions. In addition, when using particular services or materials on this site, users shall be subject to any posted rules applicable to such services or materials that may contain terms and conditions in addition to those in these Terms of Use.

We expressly reserve the right to change these Terms of Use from time to time without notice to you.

Conduct On Site 

Your use of the site is subject to all applicable laws and regulations, and you are solely responsible for the substance of your communications through the site. You agree that we may at any time, and at our sole discretion, terminate your membership, account, or other affiliation with our site without prior notice to you for violating any of the terms of use.

Third Party Sites & Information 

This site may link you to other sites on the Internet or otherwise include references to information, documents, software, materials and/or services provided by other parties. These sites may contain information or material that some people may find inappropriate or offensive. These other sites and parties are not under our control, and you acknowledge that we are not responsible for the accuracy, copyright compliance, legality, decency, or any other aspect of the content of such sites, nor are we responsible for errors or omissions in any references to other parties or their products and services.

Intellectual Property Information 

By accepting these Terms of Use, you acknowledge and agree that all content presented to you on this site, including text, graphics, logos, button icons, & photography is protected by copyrights, trademarks, service marks, or other proprietary rights and laws, and is the sole property of Manonda. You are only permitted to use the content as expressly authorized by us or the specific content provider. Except for a single copy made for personal use only, you may not copy, reproduce, modify, republish, upload, post, transmit, or distribute any documents or information from this site in any form or by any means without prior written permission from us. Nothing in these Terms of Use grants you any right to use any trademark, service mark, logo, and/or the name of Manonda.

Disclaimer of Warranties 

All materials and services on this site are provided on an “as is” and “as available” basis without warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability or fitness for a particular purpose or the warranty of non-infringement. This site could include technical or other mistakes, inaccuracies or typographical errors. We may make changes to the materials and services at this site, including the prices and descriptions of any products listed, at any time, without notice. You understand and agree that temporary interruptions of the services available through this site may occur as normal events.

Privacy 

Manonda respects our customers' account information as private and confidential information and does not share this with outside parties. All orders placed through the SSL secure third party Shopify.com and information collected are used solely for the purpose of shopping with our site.

International Customs & Duties Policy 

Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient, as we do not take responsibility for these costs and do not offer compensation to cover any of these charges. Unfortunately, we have no control over these charges and are not able to tell you what the costs may be, as customs policies and import duties differ from country to country.

Purchase for Personal Use Only 

You may purchase products only for personal

Processing Time:

Once your order is successfully placed, please allow 1-3 business days for us to process and prepare your items for shipment. We meticulously inspect and carefully package each second-hand clothing item to ensure its quality and protection during transit.

Shipping Methods:

We offer reliable and trackable shipping options to ensure your order reaches you safely. Our shipping partners include reputable carriers such as USPS, UPS, and DHL. The available shipping methods will be displayed at checkout, and you can select the one that suits your preferences and location.

Shipping Rates:

Shipping rates may vary based on your shipping address and the weight of the items in your order. To determine the exact shipping cost, simply enter your shipping details during the checkout process. We occasionally offer free shipping promotions, so stay tuned for any ongoing offers or discounts. Orders over 150$ come with free standard shipping in the US at the moment up to 10 pounds. Orders over 300$ come with free standard shipping worldwide at the moment up to 2 pounds. Estimated Delivery Time:

The estimated delivery time depends on your location and the shipping method you choose. Please note that delivery times may vary due to unforeseen circumstances such as customs clearance, weather conditions, or any other factors beyond our control. As a general guideline, here are the estimated delivery times for different regions

Order Tracking:

Once your order is shipped, we will provide you with a tracking number via email. You can use this tracking number to monitor the progress of your shipment. Tracking information may take some time to be updated, so please allow for a brief delay before the status becomes available.

Customs and Duties:

For international orders, please note that customs fees, taxes, and duties may be applicable upon arrival in your country. These charges are the responsibility of the customer and are not included in the purchase price or shipping fees. We recommend contacting your local customs office for more information regarding any potential charges.

Shipping Restrictions:

Certain items may have specific shipping restrictions based on their size, weight, or destination. If any restrictions apply to your order, we will notify you promptly and work together to find a suitable solution.

Shipping Address:

Please ensure that you provide an accurate and complete shipping address during checkout. We will not be responsible for any delays or misdeliveries resulting from incorrect or incomplete addresses provided by the customer.

If you have any further questions or concerns about our Shipping Policy, please feel free to reach out to our customer support team. We are here to assist you and ensure that your Manonda shopping experience is nothing short of exceptional.

Thank you for choosing Manonda for your sustainable fashion needs. As a company committed to promoting environmental sustainability and positive social impact, we do not currently offer shipping back for our products.

However, we strive to ensure that all products are accurately described and displayed through high-quality image pictures on our website. In the rare case that a product does not meet your expectations, please contact our support team and describe the issue.

Please note that due to the nature of our items being pre-worn, it is normal to find minor signs of wear such as small stains or holes. We believe that these symbols of normal wear and tear add to the unique character of our pieces.

Additionally, we offer a collection called "Distressed Used" which features items with a deliberately destroyed look. These pieces exhibit extensive wearing symbols, such as noticeable holes, ripped parts, or stains, which contribute to their distinct aesthetic.

Our team will work with you to find a resolution that aligns with our commitment to sustainability. Please note that due to the nature of our business, we may not always have identical replacement products available.

We also use only recycled or biodegradable packaging to reduce waste and promote sustainability. By choosing Manonda, you are supporting a company that not only neutralizes negative impacts but regenerates natural systems.

Thank you for supporting our mission to protect the planet and promote sustainability in the fashion industry.

At Manonda, we take your privacy seriously and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and share your personal information when you visit and make purchases on our website.

1. Information we collect

We collect personal information such as your name, email address, shipping address, and payment information when you make a purchase on our website. We may also collect information such as your browsing history, IP address, and device information when you visit our website.

2. Use of information

We use your personal information to process and ship your orders, to communicate with you about your orders, and to provide you with updates and information about our products and promotions. We may also use your information to improve our website and to personalize your shopping experience.

3. Sharing of information

We do not sell, rent, or share your personal information with third parties for their marketing purposes. We may share your information with our service providers who assist us with processing your orders and delivering our products to you. We may also share your information if required by law or if necessary to protect our legal rights.

4. Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. We use industry-standard security protocols to encrypt your sensitive information and protect it during transmission.

5. Cookies

We use cookies to improve your browsing experience and to analyze website traffic. Cookies are small data files that are stored on your device when you visit our website. You can choose to disable cookies in your browser settings, but this may affect your ability to use our website.

6. Third-party websites

Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices of these websites and encourage you to review their privacy policies.

7. Children's privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children under the age of 16.

8. Changes to this policy

We may update this Privacy Policy from time to time. The updated policy will be posted on our website and will take effect immediately upon posting.

If you have any questions or concerns about this Privacy Policy, please contact us at support@manonda.com.